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Cancellation & Refund Policy

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Cancellation Conditions

  • If a booking is cancelled within 45 days of the travel date, 60% of the total package value may be refunded, provided the accommodation or activities allow it. Refunds depend on the individual policies of hotels and service providers.
     

  • Cancellations made within 30 days of the scheduled departure may qualify for a 40% refund, again depending on the non-refundable elements in your package.
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  • If cancellation happens within 15 days, the booking will be treated as non-refundable, and no return will be possible.
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  • Airline ticket cancellations will be subject to the respective carrier’s policies. We cannot be held liable for airline charges.
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  • In case of a no-show, 100% of the deposited amount will be forfeited.
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  • Taxes and service fees are applicable in addition to cancellation charges.
     

  • For bookings involving dynamic pricing or re-confirmed services, different rules may apply.

Note: These policies are general guidelines and may vary depending on the date, package type, or supplier terms.

VISA APPLICATION REFUND POLICY

  • Visa decisions are entirely at the discretion of the UAE Immigration authorities. Vinayak Tourism LLC is not accountable if your application is declined.
     

  • Visa processing fees are non-refundable, regardless of the outcome.
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  • If your documents have been processed but the visa has not been submitted for approval, you may request a partial refund after deducting a standard admin fee of AED 135.
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  • No refunds are granted for requests made after the visa is submitted for processing.
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  • Cancellations made after 40 days of credit card payment will not be entertained under any circumstances.
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  • Store credits (if applicable) can be issued for future applications processed through Vinayak Tourism LLC.
     

  • Payments made are non-transferable and cannot be converted into cash.

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